Terms and Conditions

Delivery

If product are in stock orders are processed within 1 - 5 working days & delivered by Royal Mail. 

2nd Class: £3.95

1st Class: £4.95

Unfortunately we only post to the UK we do not post international.

Click and collect service is available for free from the shop, select collection option when ordering.

We do try to use recycled / reused packaging for your order.

Returns Policy

We hope you are happy with your order but if not please return the item within 14 days, we will only accept items back if unused and unopened.

If items are damaged in the post or missing - email us within 24 hours of delivery at shedneigwl@outlook.com with order details and clear photos of the parcel and damaged item as received, with original packaging / labels and unused. We aim to respond within 1 to 5 working days.

Due to hygiene reasons we cannot accept returns on pierced jewellery.

We cannot accept returns on gift cards or sale items.

Postage and packaging costs are non-refundable. We are not responsible for any missing items or damages on return.

Privacy

We will not share your details with third parties. We will only contact you regarding your order.

We will contact you by email if you subscribe to our mailing list, but you can opt out anytime.